campuswest_photography_02

Contact & FAQ

CONTACT US

By submitting this form, you agree to the Terms of Use and Privacy Policy and consent to being contacted at this phone number by text message or phone call for marketing, by the property, and anyone acting on their behalf. I understand consent is not required to purchase or rent.

Ask Us
Anything

  • Do you accept financial aid?

    Yes! We know many students rely on financial aid, and we’re happy to work with your disbursement schedule. Through our Financial Aid Payment Deferment Program, you can defer your installment payments until your financial aid is released. Please be aware that funds are disbursed directly to you, and you simply pay your balance within three (3) business days of receiving your disbursement.

    To enroll, you’ll need to provide proof of your student status and complete a Financial Aid Payment Deferment Agreement and provide documentation showing you’re enrolled in a financial aid program at a university with an expected refund sufficient to cover your lease costs. There is a program fee as well. Contact us for more information, or to be sent your agreement today.

  • Do you allow pets?

    Pets are not allowed at Campus West. For service animals, please register the animal at AssetCampusWest.petscreening.com and notify the office.

  • Do you offer a roommate matching system?

    Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There’s a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

  • How do I receive mail and packages?

    Your mail will be delivered to your mailbox, which you can access 24/7. Packages will arrive at the Campus West leasing office.

  • International Student Visas?

    We’re committed to making the leasing process as smooth as possible for our international residents. Our new International Student Visa Addendum is designed to provide peace of mind for students leasing with a visa, helping simplify the experience and remove unnecessary stress. Ask our team how this addendum can support your leasing process today!

  • Is there insurance coverage in the event of a fire, theft, or natural causes? Does my lease provide coverage for my belongings?

    Campus West requires tenant liability for every resident. All students will be automatically enrolled in a policy from a third-party tenant liability coverage for a small fee. If you would prefer to provide your own policy, you can do so. The third-party policy does not cover personal items, however if you choose to get your own policy, you can ensure that your items will be protected. Please reach out to the office for the requirements of your policy if you are interested in providing your own.

  • Is This Community a Good Fit

    Campus West is designed and marketed exclusively to students attending FSU and other local colleges. The per-person resident contracts are designed with students and their families in mind. Campus West is an Equal Opportunity housing provider and welcomes, among other residents, students with spouses, partners and/or children at no extra cost other than regular charges for each bedroom space occupied in a unit. In order to appropriately match roommates in shared units with other college students, roommate consent is required for any non- student resident.

  • What utilities are included?

    At Campus West, utilities are included: internet, water, garbage, and sewage. For electricity, you receive a $75 cap.

  • What furniture is included?

    At Campus West, a sofa, sofa chair, console table, coffee table, end table, and two stools are included in the common area of your apartment. Each bedroom is equipped with a full size bed and frame, a desk with a chair, and two stackable dressers.

    Apartments at Annex at Campus West come unfurnished.

  • What if I need maintenance in my bedroom or apartment?

    If you need maintenance, simply go to the resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it’s an emergency, please notify the front office immediately.

  • What if I need to break my lease or don’t return?

    Campus West’s lease is binding and cannot be broken. If you cannot live at Campus West after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

  • What does it mean to have an individual lease?

    Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

  • When is my installment due?

    You have three options of installment payments to pay the total cost of your lease – one installment, two installments, or twelve installments. If you choose to pay the entire amount in a single installment, that single installment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are each due on the 1st of the next eleven months.

    Please note that these are all installment payment options and not monthly rent.

  • How do I pay my installment?

    We accept payment via check, money order, or through the resident portal.